Frequently Asked Questions

Common questions about FMCSA-compliant moving documents, timelines, and our document-preparation process.

Your Questions, Answered

Below are the most common questions movers ask before ordering. For personalized guidance, contact our compliance team anytime.

How long does it take to receive my documents?

Most contracts and forms are completed within 48 hours of order confirmation. Tariff booklets and multi-state compliance packages may take up to 6–8 business days. Rush service is available for time-sensitive orders.

Are Mover Docx documents FMCSA compliant?

Yes. Every template is reviewed by legal experts specializing in household-goods transportation and FMCSA regulations. All content aligns with 49 CFR Part 375 and current federal household-goods requirements.

Can I customize the contracts to my company?

Absolutely. We personalize each document with your business name, USDOT / MC numbers, address, and terms. You may also request additional clauses or state-specific updates to match your operations.

Does Mover Docx provide legal advice?

No. Our materials are legal-form templates and compliance tools, not legal representation. For legal interpretation or disputes, you should consult a licensed attorney in your jurisdiction.

What types of documents can I order?

We prepare all standard household-goods forms, including Bills of Lading, Inventory Sheets, Tariff Schedules, Waiver Forms, Power of Attorney, and other compliance documentation recognized nationwide.

Do you update documents when laws change?

Yes. When FMCSA or DOT regulations are amended, our templates are reviewed and updated to maintain compliance. Registered clients are notified of major revisions automatically.

How can I contact support?

You can reach our compliance team by email at info@moverdocx.com or by phone at (347) 801-8700. Support hours are Monday – Friday, 8 AM – 6 PM EST.

Still Have Questions?

Our compliance advisors are ready to help you identify the right forms for your business.

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